FAQs

Check the hold open washer at the top of the door closer.

Check if anything in the sliding track.

Are your blinds travelling incorrectly eg. in and out or up and down randomly or not working at all?

Tip 1: Recharge the motor or remote.

Tip2: If you utilise a 5-channel timer remote or the app, check if a timer may have been accidentally set to activate.

Tip 3: Try replacing the motor or remote.

Check if blinds/awning in stepper mode.

Use remote instruction to change back to normal mode.

Check the chain control (on the chain end) if it is broken, you can order a replacement in spare parts.

Check the cord lock is working, if not you can order an alternate one in spare parts.

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    Christmas & New Year Trading Hours

    23rd Dec OPEN 9am – 3pm

    24th – 26th Dec CLOSED

    27th to 30th Dec OPEN 10am – 3pm

    31st Dec CLOSED

    1st to 2nd Jan CLOSED

     

    Normal Trading Hour Resume from 3rd Jan 2023

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